Images or Videos Won't Generate

Image Generation Issues

Common Problems

Step-by-Step Fix

1. Check credits

   • Need 8 credits for 4 images
   • Settings > Subscription > Balance

2. Verify daily limit

   • Free users: 10 generations/day
   • Resets at midnight UTC

3. Refresh and retry

   • F5 to refresh
   • Re-enter prompt
   • Click generate

4. Simplify prompt

   • Shorter, clearer description
   • Remove complex elements
   • Try a template first

Video Generation Issues

Common Problems

Video Requirements

• Source image required
• 4 credits per video
• Processing: 1-3 minutes
• Stable internet needed

Fix Steps

1. Ensure source image selected
2. Check credit balance (4 needed)
3. Wait full processing time
4. Don't close browser tab
5. Check downloads if completed

Prompt Problems

Blocked Content Types

Writing Better Prompts

Good prompt:

"A peaceful garden with light streaming through trees, watercolor style, warm colors"

Problematic prompt:

"Jesus looking exactly like the actor from that movie"

Prompt Tips

Quality Issues

Improving Results

Style Keywords That Help

• Art styles: "watercolor", "oil painting", "digital art"
• Moods: "peaceful", "dramatic", "joyful"
• Lighting: "golden hour", "soft light", "dramatic shadows"
• Composition: "centered", "wide shot", "close-up"

When Results Don't Match

1. Regenerate (uses more credits)
2. Modify prompt based on results
3. Try different style keywords
4. Use template as starting point

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Image issues? Email hello@faithgpt.io with your prompt and error message.