Not Receiving Notifications? Troubleshooting Guide

Push Notifications

For You Devotional Notifications

Push notifications deliver your daily devotional at your preferred time.

Enabling Notifications

1. Go to Settings > Account tab > "Devotional Notifications"
2. Click "Enable Notifications"
3. Grant browser permission when prompted
4. Verify the toggle shows enabled
5. Set your preferred delivery time and timezone

Common Issues

Email Notifications

Types of Emails

Common Email Issues

Device Settings

Browser Permissions (Desktop)

Chrome:

1. Click lock icon in address bar
2. Find "Notifications"
3. Change to "Allow"
4. Refresh FaithGPT

Firefox:

1. Click lock icon
2. Click "Connection secure"
3. "More Information"
4. Permissions tab
5. Enable notifications

Safari:

1. Safari > Preferences
2. Websites tab
3. Notifications
4. Find faithgpt.io
5. Select "Allow"

Mobile Settings

iOS:

1. Settings > Safari (or browser)
2. Advanced > Website Data
3. Ensure not blocking notifications

Android:

1. Settings > Apps > Chrome
2. Notifications
3. Enable for FaithGPT

Troubleshooting Steps

Step-by-Step Fix

1. Verify FaithGPT settings

   • Go to For You page
   • Check notification status
   • Confirm time and timezone

2. Check browser settings

   • Look at site permissions
   • Ensure notifications allowed
   • Clear notification blocks

3. Test notification

   • Use "Send Test Notification" if available
   • Or wait for next scheduled time

4. Check service worker

   • F12 > Application > Service Workers
   • Verify worker is active
   • Clear and re-register if needed

5. Clear browser data

   • Clear cache and cookies
   • Re-enable notifications
   • Test again

Still Not Working?

Contact support with:

• Browser and version
• Device type
• Steps already tried
• Screenshot of settings

Email: hello@faithgpt.io

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Notifications are free. They help you maintain consistent devotional time.