Out of Credits? Solutions & Options

What to do when you've used all your credits and need to continue using AI features.

Troubleshooting4 min read
FaithGPT support and troubleshooting

Checking Your Balance

View Current Credits

  1. Go to Settings (sidebar on desktop, "More" then "Settings" on mobile)
  2. Your credit balance is shown at the top of the page
  3. Select the "Usage" tab for activity breakdown
  4. Select the "Subscription" tab for plan and renewal details

Understanding the Message

When you see "Insufficient credits":

  • Your balance is 0 or below required amount
  • The action you attempted needs more credits
  • AI features are temporarily unavailable

Getting More Credits

Option 1: Purchase Credit Top-Ups

Visit faithgpt.io/pricing and switch to the Credits view:

PackageCreditsPriceBest For
Standard200$12.99Regular use
Large500$27.99Heavy usage
Mega1,000$29.99Best value

Credits are added instantly after purchase.

Option 2: Upgrade Your Subscription

PlanCreditsPrice
Pro Weekly225/week$7.99/week
Pro Monthly1,200/month$19.99/month
Pro Annual14,400/year$199.99/year
Max Monthly10,000/month$99.99/month
Max Annual120,000/year$999.99/year

Upgrades take effect immediately with prorated billing.

Option 3: Check Whether Your Plan Will Renew

  • Paid plans renew on their billing date
  • Free accounts may include starter credits, but not every free offer auto-refreshes
  • Your current balance and plan details are shown in Settings

Free Features to Use

While waiting for credits, these features work without credits:

Bible Tools (Free)

  • Read the Bible (any translation)
  • Search verses by keyword
  • Browse books and chapters
  • Save bookmarks
  • Create highlights
  • Manual notes (no AI)

For You (Free to View)

  • Read daily devotionals
  • View past devotionals
  • Answer reflection questions

Prayer Journal (Free)

  • Write manual prayers
  • View prayer history
  • Mark answered prayers
  • Organize by category

Study Plans (Free)

  • Follow reading plans
  • Track progress
  • Mark chapters complete

Reducing Usage

Tips to Conserve Credits

  1. Batch your questions: Ask multiple things in one message
  2. Use free search first: Find verses without AI
  3. Save insights: Don't re-analyze the same verses
  4. Review history: Check if you've already asked something
  5. Plan image projects: Generate multiple images at once

Credit Cost Reference

ActionCredits
AI Chat message1
Scripture Insights2
AI Prayer1
File analysis3
4 Images16
Web Search5

Usage Monitoring

Check Settings > Usage tab to see:

  • Credits used by feature
  • Usage trends over time
  • Remaining balance

Questions about credits? Email hello@faithgpt.io

Last updated: March 13, 2026

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