Page Won't Load or Is Slow

Quick Fixes

Try These First

1. Refresh the page

   • F5 or Cmd+R
   • Wait 10 seconds

2. Hard refresh

   • Ctrl+Shift+R (Windows)
   • Cmd+Shift+R (Mac)

3. Try incognito mode

   • Tests if extensions cause issues
   • Opens clean browser session

4. Clear cache

   • F12 > Application > Clear storage
   • Refresh page

Browser Issues

Check Browser Version

Update Your Browser

• Chrome: Menu > Help > About
• Firefox: Menu > Help > About
• Safari: App Store updates
• Edge: Menu > Help > About

Disable Extensions

Extensions can slow pages:

1. Open extensions menu
2. Disable all extensions
3. Refresh FaithGPT
4. If it works, enable one at a time

Common Problem Extensions

Network Problems

Check Your Connection

1. Visit other websites
2. Run speed test (speedtest.net)
3. Check WiFi signal

Minimum Requirements

Try Different Network

• Switch WiFi to mobile data
• Or mobile to WiFi
• Try different WiFi network
• Reset router if needed

Device Issues

Desktop Performance

Free up resources:

• Close unused tabs
• Close other programs
• Restart browser
• Restart computer

Mobile Performance

Improve loading:

• Close background apps
• Clear app cache
• Update browser
• Restart device

Storage Check

Low storage causes issues:

• Check available space
• Delete unused files
• Clear browser cache
• Uninstall unused apps

Status Check

If nothing works:

1. Check our Twitter for outages
2. Try again in 30 minutes
3. Email hello@faithgpt.io

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Most loading issues resolve with a browser refresh or clearing cache.