Page Won't Load or Is Slow
Fix FaithGPT loading problems, slow pages, and performance issues.
In this article
Quick Fixes
Try These First
-
Refresh the page
- F5 or Cmd+R
- Wait 10 seconds
-
Hard refresh
- Ctrl+Shift+R (Windows)
- Cmd+Shift+R (Mac)
-
Try incognito mode
- Tests if extensions cause issues
- Opens clean browser session
-
Clear cache
- F12 > Application > Clear storage
- Refresh page
Browser Issues
Check Browser Version
| Browser | Minimum Version |
|---|---|
| Chrome | 90+ |
| Firefox | 90+ |
| Safari | 14+ |
| Edge | 90+ |
Update Your Browser
- Chrome: Menu > Help > About
- Firefox: Menu > Help > About
- Safari: App Store updates
- Edge: Menu > Help > About
Disable Extensions
Extensions can slow pages:
- Open extensions menu
- Disable all extensions
- Refresh FaithGPT
- If it works, enable one at a time
Common Problem Extensions
| Type | Issue |
|---|---|
| Ad blockers | May block scripts |
| Privacy tools | Can break features |
| VPN extensions | Slow connections |
| Script blockers | Break functionality |
Network Problems
Check Your Connection
- Visit other websites
- Run speed test (speedtest.net)
- Check WiFi signal
Minimum Requirements
| Metric | Minimum | Recommended |
|---|---|---|
| Speed | 1 Mbps | 5+ Mbps |
| Latency | <500ms | <100ms |
| Stability | Consistent | No drops |
Try Different Network
- Switch WiFi to mobile data
- Or mobile to WiFi
- Try different WiFi network
- Reset router if needed
Device Issues
Desktop Performance
Free up resources:
- Close unused tabs
- Close other programs
- Restart browser
- Restart computer
Mobile Performance
Improve loading:
- Close background apps
- Clear app cache
- Update browser
- Restart device
Storage Check
Low storage causes issues:
- Check available space
- Delete unused files
- Clear browser cache
- Uninstall unused apps
Status Check
If nothing works:
- Check our Twitter for outages
- Try again in 30 minutes
- Email hello@faithgpt.io
Most loading issues resolve with a browser refresh or clearing cache.
Last updated: January 22, 2026
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